NEW Patient Pickup Point!

Richard Kay of Pharma Storage Solutions has developed a brilliant new idea aimed specifically at Dispensing Doctor practices – a new window to patient access point called the Patient Pickup Point .

They say a picture is worth a thousand words and here is a mockup for an installation which is happening this month in a dispensing practice [exterior view]

Patient Pickup Point – Exterior View

One thing we have learnt from the pandemic is the need to reduce the number of patients entering the building, whilst maintaining a fast and safe dispensing process. The new Patient Pickup Point satisfies both of those needs.

The patient can use the built-in intercom system to speak to the dispenser and the medicine is safely passed to the patient via the metal sliding drawer. This means the patient doesn’t need to enter the building to pick up their medication.

The dispenser can speak to and see the patient through the window and pass them their medication through the metal drawer – see picture below:

Patient Pickup Point – Interior View

Patient Pickup Point Summary

  1. This removes the need for protective PPE yet retains person to person contact via pass out drawer and Intercom Audio.
  2. “Grab and Go” solution for quick retrieval of prescriptions for patients.
  3. Ergonomic and efficient dispensing reducing person to person contact via window and or camera connection.
  4. “Patient access point” reduces the need for customer patients to enter the premises, but retains person to person contact for medication delivery, paperwork and payment.
  5. Patients’ collection drawer system allows customer patients to collect their medication without the requirement/need to enter the premises.
  6. A solution in the war against infectious pandemics.
  7. High quality weatherproof stainless-steel build and lockable from inside the dispensary.
  8. Can be fitted to almost every type of exterior dispensary or pharmacy wall or window.
  9. Video camera with added Audio.

Contact Richard Kay via to find out how this innovative design could help improve your dispensary and surgery layout.